Direct contact
Reach our team
Choose the fastest path below. Email is best for anything that needs a written reference, such as shipment timing, holds, or address changes.
Phone
Order question? Include your order number and the email used at checkout so our team can find it quickly.
Send a message
Tell us what you need
A few details help us route your request to the right person.
Helpful answers
Before you send
Can I request a shipment delay?
Yes. Contact us before your order is released and include your order number plus the timing you need.
What should I include with an order question?
Your order number, the email used at checkout, and a short description of what you need help with.
Do you support local pickup?
Yes. Contact us first so we can coordinate pickup timing and confirm the order details before arrival.
Can trade or wholesale buyers use this page?
Yes. Select trade or wholesale in the topic field and include your business name, location, and request details.